Grossmont Union High School District

Help for Families with No or Insufficient Internet

Both Cox Communications and AT&T offer low cost internet options for families who need internet assistance. See below for information about both programs.

Cox Communications

Cox Communications is taking steps during the COVID-19 crisis to help families without Internet or who have insufficient Internet to access a Cox managed hotspot or to acquire low cost home internet service. These steps include:
  • New plans, including a low-income internet tier with no annual contract
  • For 60 days, waiving late fees and not terminating service to any residential customer because of an inability to pay their bills due to the coronavirus pandemic.
  • Temporary support for residential customers in the company’s Starter, StraightUp Internet and Connect2Compete packages, including:
    • Increased speeds
    • Remote desktop support to provide assistance for loading new applications that may be needed during this time, including online classroom support applications and web conferencing services.
    • Offering the first month free to new customers of Connect2Compete, Cox’s low-cost internet product for low income families with school-aged children. (Usually $9.95/month.)
    • Fast-tracking the qualification process for Connect2Compete and partnering with PCs for People so that families can purchase discounted refurbished computers, including certain software applications - usually for $100 or less. More information can be found here: or call (858) 200-9788.
  • Open more Cox WiFi hotspots. 
For more information or to apply for the Connect2Compete program, see the links below. 

AT&T Connect

The AT&T Connect program continues to offer affordable internet programs for families. If your household includes someone who participates in the Supplemental Nutritional Assistance Program (SNAP) or is a Supplemental Security Income (SSI) recipient, you may qualify for their program which includes no annual commitment, no deposit, no installation fee, and no charge for an in-home Wi-Fi modem.
Additionally, in response to the public health crisis, Access from AT&T is temporarily offering:

• Two months of free service, $5/mo. or $10/mo. plus taxes and fees thereafter, depending on your speed, for new Access customers who order by April 30, 2020.
• Expanded eligibility based on income and to households participating in National School Lunch Program/‌Head Start
• Waiving of all home internet data overage fees
For more information or to apply for the Connect2Compete program, see the links below.